Your Company Performs when
Your People feel supported.
Happy employees and customers thrive when IT removes digital friction and focuses on experience — turning everyday interactions into solutions that build satisfaction and create value.
At BePresent, we put digital experience at the heart of IT. Not as a technology initiative, but as a way to help people work better, collaborate more easily, and stay productive in their daily digital environment.
People first. Reducing digital friction. Creating business value.
We believe technology only creates value when it supports people in their work. That belief has shaped BePresent from the start. Over the years, we’ve helped organizations improve their digital workplaces, IT services, and ways of working by focusing on the experience of employees and customers, the friction they encounter in everyday digital processes and the business impact of that friction. The result is not just a better experience, but measurable value for the organization.
Our roots lie in IT transformation, service management, and change. Founder Jan Massier has worked for decades at the intersection of technology, people, and organization — learning that successful IT change is rarely about systems alone. That experience shaped our approach today, where tools and frameworks support this work — but they are never the goal. But our focus remains consistent: being present at the moments where digital friction affects people and performance — and turning those moments into value.
BePresent – since 2006. Make sure you are there!
Alliances that strengthen impact
We collaborate with experienced partners in IT service management, project management, and digital development across public and private sectors.
Together with our partners — including Smarten Technologies as a trusted Odoo Development Partner — we help organizations anchor digital experience in daily practice, ensuring improvements are sustainable and scalable.
Are you an ITSM, Change, or Digital Experience professional?
Are you looking for meaningful projects or opportunities to contribute your expertise in IT service management, change management, or digital experience? Let’s explore how we can work together to reduce digital friction and create real value for people and organizations.